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News & Updates

If you want to stay on top of everything that's going on with Fronter, this is the place. You can sort the list so that you only get the kinds of news that you think you might find interesting.

  

  • Trafalgar Infant School wins Technology in Learning Award with Fronter room

    Press Release:The Community Education Awards is very pleased to announce that the winner of the Technology in Learning Award 2015/2016 is Trafalgar Infant School, Twickenham.   Read More...

  • Fronter releases week 26

    The following was released during week 26:Added timeanddate.com to the whitelist to avoid blocking this site.  Users are sometimes adding countdowns or clocks from this site.Added link to new the Freshdesk support solutionTest tool: We made performance improvements to test result export, as customers with large amounts of data were sometimes experiencing timeouts. Test tool: Fixed an issue where a user could create accidental test duplicates by using the browser back button after submi...  Read More...

  • Our new support system is here!

    We have switched to our new support portal today! Our Fronter administrators experience now a new and modern way of creating and tracking tickets.Are you a Fronter admin and are wondering about the change? Please have a look at our Knowledge Base article.   Read More...

  • Fronter releases week 25

    The following was released during week 25:Multiple File Uploader: Fixed an issue where virus scanning of uploaded files did not work.Note: this issue is still present in Assignment tool, and is being worked on.   Read More...

  • Fronter releases week 24

    The following changes/fixes were released last week.Content Search: Fixed an issue with Content Search (SOLR indexing) so that installations experiencing issues should now be experiencing fully working content search againUser names: Released a fix to treat accents (eg. é,í,ñ,ó) consistently when used in usernames. They are now treated like their non accent equivalent (é -> e) so that "Bén" is treated the same as "Ben"IDP: A new ce...  Read More...

  • Summer is here - Prepare for Start of Year

    Summer and school holidays are in sight and the quiet summer time is also the time to prepare your Fronter building for the next school year. We encourage all teachers to do a general tidy up of their rooms. And when the rooms are tidy and the teachers and students are ready for vacation, administrators can archive the rooms. We have documented all the routines for End of Year and Start of Year in this document. During the summer, the imports are generally stopped to avoid that partial...  Read More...

  • We are ready for CloudFlare

    After having CloudFlare enabled during low traffic periods for three weeks (see also this News post), we are now ready to enable CloudFlare for all Fronter customers permanently, starting Monday, 20.06.2016.What does this mean for you as a user?With CloudFlare we are adding support for a number of modern technologies, such as:IPv6HTTP/2SPDYTLS 1.2 with Elliptic Curve Cryptography and Forward Secrecy... and much moreWhile these will all contribute to improving performance for the Fronter platform...  Read More...

  • Our new support system is coming

    Dear Fronter administrator,To ensure that you get the best support possible, we are moving to a new ticket management system.After an intensive review we decided that Freshdesk (www.freshdesk.com) was best suited to our needs. The main reason for this is that, along with allowing us to take tickets via phone calls, a web portal or e-mail (as you’re used to) it also gives us a large number of other support channels. Whilst we will not be implementing these to begin with, we hope to make use of th...  Read More...

  • Upcoming Metadata change in the Fronter SAML Service Provider

    The following information only concerns customers using federated login. If you are unsure if this impacts you, please contact your Fronter representativeWe are about to make an upcoming Metadata change in the Fronter SP (SAML Service Provider) which may affect login for all customers using federated login to access the Fronter learning platform.The background for the changes is that the certificate and keys Fronter is using to sign SAML requests is about to expire and will be exchanged with a n...  Read More...

  • Fronter releases week 23

    Resource booking: Fixed an performance issue with resource booking in calendar that could cause the resource list to take a long time to load if the number of resources was high.Integration setup tool: Fix to avoid Javascript and CSS files being cached indefinitely by the browser in the Fronter integration setup tool.Integration setup tool: Removed the ability to use the old Fronter Integrations Setup tool. All customers should already have been migrated to the new Integration Setup tool some ti...  Read More...

  • Fronter releases week 22

    OES: Several bug fixes and stabilization improvements to OES were released Test tool: Fixed issue that could allow users to add questions to an active test if it had the 'Customize opening hours' checkbox enabled Imports into Structure API (used by Planner): Added support to import to allow"contactaccess:0" (see release notes for week 21 for details). Now this will not trigger an error during import Imports into Structure API:Fixed an issue where some imports were failing due to an error when ge...  Read More...

  • Fronter releases week 21

    Fronter Standard Structure API (used by Planner): Fix to allow members of a group to not have access to other members of the same group.  This issue would occur if a group is created with a teacher and students, and the students are given contactAccess=0.  Then only the teacher is added to the group.   Read More...

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